Veterinary Receptionist (Customer Service Representative)
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Job Description
Location: Lebec, CA
Locally Owned and Operated Practice
Schedule & Perks:
- Full-time schedule with one Saturday a month
- Competitive hourly wage: Starting at $17/hour — negotiable based on experience
- Excellent benefits package:
• Vacation & Sick Pay
• Paid Holidays - Pet Insurance
- Continuing education opportunities, including trade show attendance
About the Opportunity:
We've proudly served the Greater Frazier Mountain community since the 1980s. As a locally owned and operated practice, we're committed to delivering personalized, compassionate care for every patient—and that starts with the first voice and smile our clients encounter: our receptionist.
We're looking for a warm, detail-oriented Veterinary Receptionist (Customer Service Representative) to join our amazing front office team. If you're a strong communicator, love pets, and can keep things running smoothly in a busy setting, this could be your perfect fit.
Your Role:
As the face of the clinic, you'll be the go-to for clients and an essential part of the practice's daily flow.
Key responsibilities include:
- Answering phones, texts and emails with professionalism and positivity
- Booking, confirming, and managing appointments
- Welcoming clients and checking in patients
- Reviewing and explaining invoices and treatment plans, filling prescriptions
- Collecting payments and managing client records
- Providing compassionate communication during challenging situations
- Keep the lobby clean, welcoming, and organized
What We're Looking For:
- Experience as a veterinary or medical receptionist preferred
- Friendly, clear communicator with strong phone and interpersonal skills
- Organized, punctual, and detail-oriented
- Able to multitask and context switch efficiently in a fast-paced environment
- Proficient with computers and veterinary software (or quick to learn!)
Why the Greater Frazier Mountain Area in California?
Located in the Tejon Pass between Los Angeles and Bakersfield, our mountain/ high desert area offers stunning scenery, affordable living, fresh air, no traffic and a peaceful small-town feel. Whether it's hiking trails, mountain air, or community spirit you're after—this area is ideal for professionals seeking balance, purpose, and connection.
Ready to Apply?
If you're ready to join a team that values your contributions and supports your growth, send us your resume today. Interviews are scheduled via email—don't forget to check your spam folder, too!